Legal terms and conditions

TERMS AND CONDITIONS OF SALE * DELESTE 2021

The terms and conditions set out below govern the conditions of sale of tickets for * DELESTE 2021 events promoted and organized by the company * DELESTE CULTURA SL (the Organization) whose registered office is on Carrer Dénia , 21, 5a, 46006 Valencia and whose CIF is B05350186. Contact email info@delestefestival.com. Constituted for an indefinite period by virtue of a public deed and registered in the Mercantile Register of Valencia in Volume XXXX, Leaf XXXX and Folio XX. Acquisition of the ticket and season ticket represents acceptance of the following conditions:

YOUR ENTRY

1.1. The legal nature of the entry is that of a security title, in accordance with the provisions of current legislation. There are 1 (2) entry types for * DELESTE 2021:

I) Friday Ticket: Grants the right to access the concert area for a single day, Friday, November 26, 2021. Day entry only entitles you to access 1 time only on the premises (once you leave the premises you cannot re-enter).
II) Saturday Ticket: Grants the right to access the concert area for a single day, Saturday, November 27, 2021. Day entry only entitles you to access 1 time only on the premises (once you leave the premises you cannot re-enter).

However, the Organization reserves the right to put on sale new types of tickets not covered at this point. In any case, these tickets will be subject to the general conditions of sale of tickets and access to * DELESTE 2021 set out in this document.

1.2. Once purchased, the ticket will not be changed or its amount will be refunded, being the acquisition of the same in firm, except in cases of cancellation or change of date of * DELESTE 2021.

1.3. Admission, without prejudice to what is reflected in these conditions regarding the right of admission, is subject to having the full entry in appropriate conditions. The entrance has different security measures to ensure its authenticity. The Organization is not responsible for tickets that have not been purchased at official points of sale. Any entry that has been corrected, broken, or with signs of falsification, will authorize the organizer to deprive its wearer of access to the concert area and, where appropriate, to the camping area, the Organization reserving the right. to take appropriate legal action against any fork of amended or false entries.

1.4. Possession of the ticket does not entitle its owner or third parties to use it, or its content, for advertising, marketing or promotional purposes (including, but not limited to, contests, gifts and / or sweepstakes), associated with the owner of the ticket or third party. Failure to comply with this point will oblige the advertiser and / or unauthorized user to pay a penalty equivalent to one thousand times the price of the highest amount of the event, without prejudice to subsequent claims. for general damages. Also your entry will be canceled immediately.

1.5. Tickets may only be purchased at points of sale expressly authorized by the Organization.

1.6. In the event that the ticket is purchased through the site from an authorized website, the ticket must be printed by yourself. The Organization expressly warns that these tickets may not be collected at the box office on La Rambleta.

1.7. The Organization warns that it has implemented technical procedures capable of detecting any photocopied or forged entries. The Organization shall have the right to refuse access to the premises of the bearer of the ticket in case of any anomaly detected in it. Detection of any fraudulent use of the home printing tool will be prosecuted in accordance with applicable law, including criminal liability.

SUSPENSION, CANCELLATION OR CANCELLATION OF THE ACT.

2.1. The Organization reserves the right to alter, modify or suspend the DELESTE 2021 program at any time.

2.2. In case of total cancellation of * DELESTE 2021, the Organization will make all possible arrangements to establish the new dates on which the event will take place.

2.3. In the event that the amount of the ticket is refunded for any reason, the cost of distribution that the sales channels apply to the price of the ticket will not be refunded in any case by the Organization. since this is not mandatory for this amount and the provision of this service is understood to be made at the time of purchase of the ticket.

2.4. The cancellation, in whole or in part, of * DELESTE 2021 due to bad weather conditions, natural disasters, pandemics, state of emergency, closure of the Spanish airspace or other causes of force majeure will in no case give rise to the refund of the amount of the ticket, except in cases where this is legally established.

RIGHT OF ADMISSION

In application of what is established in article 33 of Law 14/2010, of 3 December, of the Generalitat, of Public Shows, Recreational Activities and Public Establishments of the Valencian Community, the Organization in its condition of organizer of the edition of the * DELESTE 2021 establishes the following CONDITIONS OF ADMISSION.

4.1. The organization establishes the following requirements for the access and permanence of the minors of 18 years to the musical and extramusical activities of the DELESTE 2021:

I) Minors between 12 and 17 years of age must (a) be accompanied by an adult (b) pay the price of the ticket corresponding to the minor, and (c) to fill in a document issued by the adult stating the sole and exclusive responsibility of the minor, relieving the Organization of any liability and confirming the authenticity of the documentation exhibited to the Organization. Also, and as additional requirements, you must present the Family Book, DNI or passport of the minor, DNI of the adult and, where applicable, an authorization that must be signed by your parent or guardian before the Civil Guard or National Police if they are Spanish. On the other hand, if the minor is from an EU or foreign country, the adult must present all the documentation proving that the minor has custody of the minor according to the legislation in his / her country of origin.
II) Children under the age of 12 must (a) be accompanied by their mother, father or guardian and (b) they must complete a document stating the sole and exclusive responsibility of the minor, relieving the Organization of any liability and confirming the authenticity of the documentation exhibited to the Organization. Likewise, and as additional requirements, you must present the Family Book, DNI or passport of the minor and the DNI of the mother, father or guardian. On the other hand, if the child is from an EU country or abroad, the mother, father or guardian must present all the documentation proving that they have custody and custody of the child according to the legislation in their country of origin.

III) The Organization may make photocopies of the documentation exhibited by adults, mother, father or guardian for its file with the prior authorization of the holder and under compliance with current legislation on data protection.

IV) Any minor will be expelled if he or she consumes alcohol or tobacco.
V) The Organization will expel the minor who fails to comply with the requirements for access and / or stay in the * DELESTE 2021, and without this generating any right to a refund of the amount of the paid entry.

4.2. The Organization may refuse entry to or expulsion from the premises, in the following circumstances:

I) The ticket has been improperly altered or shows signs of fraudulent manipulation.
II) The holder of the ticket has a violent or aggressive attitude, physically or verbally, towards other customers or staff members of the * Delestel.

III) The ticket holder is hindering the normal conduct of the event or is not following the instructions of the Festival organizing staff.

IV) The holder of the ticket carries weapons or objects that can be used as such.
V) The ticket holder shows symptoms of intoxication or is using drugs or narcotics or shows symptoms of having consumed.
INTRODUCTION OF FOOD, DRINK AND OBJECTS INTO THE ENCLOSURE

It is forbidden to enter the premises with food and drink. Only baby food will be allowed, in packaging the form and material of which are considered insurance (the entry of products with metallic, sharp or similar materials is prohibited). For security reasons, the festival’s security team may deny entry with other groceries, such as chewing gum or candy. Inside the venue there will be food and drink options for diabetics, celiacs, vegans, etc.

Access with objects that may be considered dangerous by the organization or that are prohibited by current regulations is not permitted: motorcycle helmets, selfie poles, etc.

INTELLECTUAL PROPERTY RIGHTS AND IMAGE

6.1. The Organization holds and is the owner of all the rights of image and name, intellectual and industrial property derived, directly or indirectly, from the artistic presentations or any others that gave rise to the celebration of * DELESTE 2021. Therefore, the capture, filming or recording of images or sounds without the prior written permission of the Organization is strictly prohibited. Therefore, the entry of cameras, video cameras and / or recording devices of any kind is prohibited.

6.2. People attending * DELESTE 2021 expressly and unequivocally consent and authorize that their image and voice may be fixed on media during the holding of the said event and may subsequently be disseminated by the organization or authorized third parties in any media. for the promotional and / or commercial dissemination of * DELESTE 2021.

6.3. The Organization will expel any person who fails to comply with the provisions of section 4 without this generating any right to a refund of the amount of the paid entry.

6.4. The attending public consents to its appearance in images taken by any means for its subsequent promotional and / or commercial dissemination of * DELESTE 2021.

PERSONAL DATA.

The Organization shall be entitled to take such legal action, both civil and criminal, as it deems appropriate against the perpetrators of any attempt to defraud, flatten and / or cause damage to the Organization, directly or indirectly. We inform you that your personal data will be collected in a file owned by * DELESTE CULTURA SL and may be used for future promotions, all in accordance with the privacy policy and processing of personal data of * DELESTE CULTURA SL published in the General Conditions of * Visorfest, and complying, in any case, with the current regulations on the protection of personal data. Participants may exercise their rights of opposition, access, rectification and cancellation at the following address: * DELESTE CULTURA SL c / Dénia, 21, 5a 46006 Valencia.

LEGAL RESERVE

The Organization shall be entitled to take such legal action, both civil and criminal, as it deems appropriate against the perpetrators of any attempted fraud, flattening and / or damage caused to the Organization, directly or indirectly.